AVIK (Sports Health & Fitness)

 

 

Refund and Cancellation Policy for Avik Sports Health and Fitness

At Avik Sports Health and Fitness, we strive to provide the highest quality services in sports rehabilitation and high-performance training. To ensure clarity and mutual understanding, we have outlined our refund and cancellation policy below:

Refund Policy

  1. Non-Refundable Payments:
    • All payments made for services at Avik Sports Health and Fitness are non-refundable. This includes payments for sports rehab sessions, performance training, assessments, and any other service offered by our center.
    • It is clearly stated on the bill that “Bill once paid will not be refunded.”
  2. Exceptional Circumstances:
    • In cases of genuine medical emergencies or other unforeseen situations, clients may submit a written request for review. Such cases will be assessed on an individual basis, but approval of any exceptions remains solely at the discretion of management.

Cancellation Policy

  1. Appointment Cancellations:
    • Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.
    • Failure to provide adequate notice will result in the session being counted as completed, and no refund or rescheduling will be permitted.
  2. Late Arrivals:
    • If a client arrives late for a session, the session will still end at the scheduled time to respect the next client’s booking. No compensation or extension will be offered for the lost time.
  3. No-Show Policy:
    • If a client does not show up for a scheduled appointment without prior notice, the session will be marked as completed, and no refund or rescheduling will be allowed.

Policy Agreement

By using our services, clients acknowledge that they have read, understood, and agreed to the terms of this refund and cancellation policy.

For any questions or further clarifications, please contact our team at [contact email/phone number].

Thank you for choosing Avik Sports Health and Fitness. We look forward to supporting your journey to better health and peak performance.